PAYMENT METHODS

Create IPA v2.0 provides the following payment methods for customers in Vietnam and international customers.

1. Payment in Vietnam
Bank Transfer
Customers in Vietnam may pay for the purchase or renewal of their Create IPA v2.0 software usage through a bank transfer.
Payment Account Information:
• Bank: BIDV
• Account Number: 8888234723
• Account Holder: HKD CREATE IPA SOFTWARE
Customers are advised to carefully verify the account information before making a bank transfer.
Bank Transfer Description
Customers must follow the payment description instructions published on the website at the time of payment.
For bank transfer payments, customers must provide their correct phone number in the bank transfer description. This phone number will be used by the provider to send the activation code by SMS after the transaction has been successfully verified.
Customers are responsible for the accuracy of the information provided in the bank transfer description.
If the bank transfer description is incorrect or incomplete, transaction verification and activation-code delivery may be delayed.

2. International Payment
Payment via PayPal
International customers may pay for Create IPA v2.0 through PayPal.
PayPal Payment Email:
createipa@gmail.com
Customers should carefully verify the PayPal email address before making a payment.
After the PayPal payment has been successfully verified, the provider will process the transaction and send the activation code to the email address associated with the customer’s PayPal transaction or the email address provided by the customer during the payment process, as applicable.
Customers are responsible for providing an accurate and accessible email address.
After completing the payment, customers are advised to check both their Inbox and Spam/Junk folders to ensure that they do not miss the email containing the activation code.

3. Payment Confirmation
The provider will only confirm a transaction after the payment has been received and successfully verified.
After the payment has been verified:
• For bank transfers in Vietnam: the activation code will be sent by SMS to the phone number provided by the customer in the bank transfer description.
• For PayPal payments: the activation code will be sent to the customer’s email address according to the information associated with the PayPal transaction.
The activation-code delivery time is subject to the provisions stated on the Software Delivery and Provision Method page.

4. Incorrect Payment Information
Customers are responsible for checking all payment information before completing a transaction.
If a customer transfers funds to the wrong account number, pays an incorrect amount, provides an incorrect bank transfer description, provides an incorrect phone number, or submits inaccurate information, transaction verification and processing may be delayed.
In such cases, the customer should contact the provider and provide the necessary information to assist with transaction verification.
Incorrectly transferred funds, payments with incomplete information, or payments with incorrect transaction details will be handled after the provider has successfully verified the relevant transaction.

5. Third-Party Payment Services
For international payments made through PayPal, the payment transaction is processed through the PayPal payment system.
Customers are responsible for complying with the applicable terms, policies, and requirements of PayPal when using this payment method.
Create IPA v2.0 is not responsible for issues arising from third-party payment systems that are beyond the provider’s reasonable control.

6. Payment Information Security
Customers should not provide their banking passwords, OTP codes, PayPal passwords, or other confidential payment-account information to the provider or any third party through bank transfer descriptions, email, or unofficial communication channels.
The provider will only request information necessary to verify and process transactions through the payment methods published on the website.

7. Payment and Activation Code Delivery
Completing a payment does not necessarily mean that the activation code will be delivered immediately.
The provider must verify the payment before issuing the activation code.
After the transaction has been successfully verified, the activation code will be provided through the delivery method corresponding to the customer’s payment method.
Detailed information regarding activation-code delivery is provided on the Software Delivery and Provision Method page.

8. Refunds
If a customer is eligible for a refund, the refund will be processed in accordance with the Refund Policy published on the Create IPA v2.0 website.
The method and processing time for refunds may depend on the original payment method and the relevant payment system.
Customers should refer to the Refund Policy before submitting a refund request.