SOFTWARE DELIVERY AND PROVISION METHOD
1. Scope of Application
This page specifies the method of providing and delivering Create IPA v2.0 software to customers who purchase and use the software through the provider’s website.
Create IPA v2.0 is a digital software product. The software is not delivered as a physical product.
The product is provided by allowing customers to download the software directly from the website and receive a valid activation code after the payment has been successfully verified.
2. Software Download and Installation
Customers may download the Create IPA v2.0 installer from the website to their personal computer.
The software installer is provided in .exe format.
After downloading the installer, customers are responsible for installing the software on a computer that meets the technical requirements published on the Product and Service Information page.
Customers may use the software free of charge for the number of trial runs specified by the software.
During the trial period, customers are encouraged to test the installation, startup, and operation of the software before deciding to purchase it.
3. Provision of the Software After Payment
After deciding to purchase the software and completing payment, the customer must wait for the provider to verify the payment.
The right to use the software is provided through a valid activation code.
The activation code will be generated and provided to the customer after the transaction has been successfully verified.
Each activation code may only be used within the scope, duration, and conditions of the usage package purchased by the customer.
4. Activation Code Delivery for Bank Transfer Payments
For customers paying by bank transfer, the customer must follow the payment instructions published on the website.
The customer is responsible for entering the required information in the bank transfer description, including the phone number required for receiving the activation code.
After the payment has been successfully verified, the provider will send the activation code by SMS to the phone number provided by the customer in the bank transfer description.
The customer is responsible for checking the phone number before making the bank transfer.
If the customer provides an incorrect or incomplete phone number, delivery of the activation code by SMS may fail or be delayed.
In such cases, the customer should contact the provider to verify the transaction and request assistance.
5. Activation Code Delivery for PayPal Payments
For customers paying through PayPal, after the payment has been successfully verified, the provider will send the activation code to the email address associated with the customer’s PayPal transaction or the email address provided by the customer during the payment process, as applicable.
The customer is responsible for providing an accurate and accessible email address.
After completing payment, customers are advised to check:
• Their Inbox;
• Their Spam/Junk folder;
• Other email folders where the message may have been automatically classified.
If the customer does not receive the email containing the activation code, the customer should contact the provider to verify the transaction and request assistance.
6. Activation Code Delivery Time
The provider will process and deliver the activation code within a maximum of 48 hours from the time the payment has been successfully verified, except where additional verification is required or circumstances beyond the provider’s reasonable control occur.
Processing time may depend on:
• The time required for the bank to confirm the transaction;
• The time required to verify the payment;
• The accuracy of the information provided by the customer;
• The availability of SMS or email delivery systems;
• Technical problems or events beyond the provider’s reasonable control.
If additional time is required to verify the transaction, the provider will assist the customer through the official contact information published on the website.
7. Completion of Product Provision
For Create IPA v2.0, the provision of the product is considered completed when:
1. The customer has successfully completed payment;
2. The transaction has been successfully verified by the provider;
3. The customer has been provided with a valid activation code through the applicable delivery method corresponding to the payment method;
4. The customer is able to use the activation code to activate the software in accordance with the instructions.
The software installer is downloaded directly by the customer from the website and does not require the provider to send the installer file individually to each customer.
8. Failure to Receive the Activation Code
If the customer does not receive the activation code after completing payment, the customer should take the following steps:
For Bank Transfer Payments
• Check the phone number entered in the bank transfer description.
• Check the mobile phone and ensure that it is capable of receiving SMS messages.
• Contact the provider to verify the transaction if the activation code is still not received.
For PayPal Payments
• Check the email address used for the PayPal transaction.
• Check the Inbox.
• Check the Spam/Junk folder.
• Check other email folders.
• Contact the provider if the activation code is still not received.
The provider will assist in verifying the transaction and processing the delivery of the activation code after the payment information has been successfully verified.
9. Incorrect Customer Information
The customer is responsible for the accuracy of the information used to receive the activation code.
If the customer provides an incorrect phone number, incorrect email address, or incomplete transaction information, delivery of the activation code may be delayed.
The provider will assist the customer in verifying the transaction to the extent reasonably possible.
Assistance provided in cases where the customer has supplied incorrect information does not change the payment, refund, or software-use conditions published on the website.
10. Payment Not Yet Verified
The provider will only provide the activation code after the payment has been successfully verified.
If the transaction has not yet been verified, the payment information is incomplete, or the transaction requires further review, delivery of the activation code may be temporarily delayed until the transaction has been verified.
If a transaction shows signs of fraud, falsification, unauthorized payment, or other unlawful activity, the provider reserves the right to temporarily suspend delivery of the activation code and take appropriate measures to verify the transaction.
11. Support After Software Provision
After receiving the activation code, customers may contact the provider for assistance regarding:
• Software installation;
• Software activation;
• Software use;
• Technical issues related to the software;
• Activation-code issues;
• Transaction verification;
• Issues related to receiving the activation code.
Support is provided within the scope of the support services published by the provider on the website.
12. Software Usage Rights
Receiving an activation code does not constitute a transfer of ownership of the software to the customer.
The activation code only confirms the customer’s right to use Create IPA v2.0 within the scope, duration, and conditions of the usage package purchased by the customer.
Intellectual property rights in Create IPA v2.0 remain with the rights holder in accordance with applicable law and the terms published on the website.
Customers must not copy, distribute, resell, rent, transfer, or otherwise use the software or activation code in violation of the Software Terms of Use.
13. Contact for Support
If customers require assistance with downloading the software, making payment, receiving the activation code, or activating the software, they may contact the provider through the official contact information published on the website.
The provider will receive and assist with customer requests within the scope of its responsibilities and the service conditions published on the website.
14. Related Policies and Terms
This Software Delivery and Provision Method applies together with:
• Product and Service Information;
• Pricing Information;
• General Terms and Conditions of Transaction;
• Payment Methods;
• Privacy Policy;
• Refund Policy;
• Software Terms of Use.
For matters relating to refunds, customers should refer to the Refund Policy published separately on the website.
For matters relating to usage rights, usage restrictions, or intellectual property rights, customers should refer to the Software Terms of Use.
